Frequently asked questions

How does DreamerHaven help people improve their wellness at home?

DreamerHaven creates premium wellness products designed to enhance your daily life, from improving indoor air quality to promoting restful sleep and overall wellbeing.

How do DreamerHaven products support healthier lifestyle?

Our range of carefully crafted products help you relax, recharge and breathe easier so that you can feel you best everyday.

Where are you located?

Our Head Office is located in Canberra, Australia.

How much does shipping cost?

Shipping is free on all orders within Australia.

How long does shipping take?

We offer free shipping on all orders. Most items/products arrive within 3 to 10 days depending on your location within Australia.

Do you ship internationally?

We currently only ship to Australia at the moment. You can contact our team for further questions or potential custom international deliveries.

What is your refund policy?

We offer a 14 day money back guarantee. If you are not completely satisfied, just reach out and we will make it right. For more information , visit our "Refund Policy" in the footer of our website.

Is my payment information secure?

Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.

How can I contact customer support?

Found no answer?

Just reach out to us - we'd love to help. Contact us